Privacy Policy

Date of update: March 28th, 2023

[Labelnize] is committed to protecting your privacy while providing you with user-friendly software and services. This privacy policy applies to all [Labelnize] products and services. The information collected depends on the functions of the product being used.

I. The information we collect

1.According to relevant laws and regulations and national standards, we may process your personal information in accordance with the law under the following circumstances:

 (1) To obtain your consent or authorization;

 (2) Necessary for the formation and performance of the contract at your request;

 (3) Necessary information to fulfill legal obligations, such as anti-money laundering, anti-terrorist financing, anti-telecommunication and anti-Internet fraud, real name management and other related laws and regulations;

 (4) Directly related to national security and national defense security;

 (5) In response to public health emergencies, or necessary to protect the lives, health and property of natural persons under emergency situations;

 (6) Directly related to crime investigation, prosecution, trial and sentence enforcement;

 (7) The personal information self-disclosed by you;

 (8) Personal information collected from legitimately and publicly disclosed information, such as legitimate news reports, government information disclosure, and other sources;

 (9) Necessary to maintain the safe and stable operation of the services provided. For example, detection and disposal of product or service failures;

 (10) Other circumstances specified in laws and regulations.

It is necessary to note that when the process of your personal information is as described in Item (2) to (10) above, we may be required by applicable laws and regulations to collect your information without your consent.

2.When you are using all [Labelnize] business functions (hereinafter referred to as "Services"), we need to collect your information in the circumstances listed in Item (4) in order to provide you with and improve the quality of our Services.

3.When you contact us, we may keep your correspondence/call records and contents or the contact information and related information you left in order to contact you or help you solve the problem, or record the processing plan and results of relevant issues.

4.Summary of device permission calls:

The permission to read and write memory: The purpose of replying for this permission is to ensure the stable operation of [Labelnize]. We promise to read and cache only the necessary information. If you choose not to enable this permission, you will not be able to use the specific features associated with this permission, but you can use other features provided by [Labelnize].

The permission for Bluetooth: When you use the [Labelnize] printer for Bluetooth connection, we will apply for this permission for the purpose of pairing, connection and printing functions of the portable Bluetooth printer. If you choose not to enable this permission, you will not be able to use the specific features associated with this permission, but you can use other features provided by [Labelnize].

The permission for location: When you use the [Labelnize] printer for Bluetooth connection, we will apply for this permission for the purpose of searching the printer through Bluetooth. In Android 6.0 and later systems, the location permission is essential to search the Bluetooth device. If you choose not to enable this permission, you will not be able to use the specific features associated with this permission, and can only use a part of the functions provided by [Labelnize].

The permission for photo album: When you use [Labelnize] to select pictures from photo albums for printing, we will apply for this permission from you for the purpose of completing the function of selecting pictures from albums. If you choose not to enable this permission, you will not be able to use the specific features associated with this permission, but you can use other features provided by [Labelnize].

The permission for camera: When you use [Labelnize] to take pictures and print, we will apply for this permission from you for the purpose of completing the function of taking pictures and uploading them. If you choose not to enable this permission, you will not be able to use the specific features associated with this permission, but you can use other features provided by [Labelnize].

The permission for the Internet: When you use [Labelnize] membership-related functions, we will apply for this permission for the purpose of completing registration, login and other account management functions and data cloud synchronization functions. If you choose not to enable this permission, you will not be able to use the specific features associated with this permission, but you can use other features provided by [Labelnize].

The permission for call: When you use [Labelnize] to call hotline, we will reply for this permission for the purpose of calling the hotline directly. If you choose not to enable this permission, you will not be able to use the specific features associated with this permission, but you can use other features provided by [Labelnize].

3.Member account registration and login:

When you register for a member account, you should use an email address as your account login name and set up an account password. For this reason, we may collect Internet identification information from you, including your account name, account password, account nickname, and account profile.

II. How we store and protect information

1.The way and duration of information storage

 (1) We store your information in secure ways, including local storage (e.g., data caching using the App), databases and server logs located on servers.

 (2) In general, we will only store your personal information only when it is necessary to achieve the purpose of the Services or specified by laws or regulations.

2.We use industry-specific security technology and anonymization process to protect against the loss, misuse, unauthorized viewing or disclosure of information. For example, in some services, we will use encryption technology (such as SSL) to protect the personal information you provide.

3.Although reasonable and effective measures have been taken and the standards required by relevant laws and provisions have been complied with, please understand that it is not possible to guarantee 100% safety of information in the Internet industry due to technical limitations and possible malicious means, even if every effort is made to strengthen security measures. You should be aware that the systems and communication networks you use to access our services may be subject to problems due to factors beyond our control.

III. How we use information

1. The data collected by [Labelnize] is used to improve our products and services, including daily operations and maintenance, improving the reliability and security of our services, developing new functions and providing customer support.

2.When we have to use the information for purposes not specified in this Policy, we will obtain your consent again in the form of confirmation agreement, copywriting confirmation action in specific scenarios, etc. in accordance with the requirements of laws and regulations and national standards.

IV. Application and update of this Policy

This Policy currently applies to all of our products or services, unless there is a separate privacy policy for relevant services or it is specifically agreed to in the corresponding user service agreement.

 When discovering any of the following, we will update this Policy timely.

 (1) If there is a change in our basic situation, such as a change in ownership due to acquisition, merger, or reorganization.
 (2) Changes in the object, scope, or purpose of providing personal information to other parties.
 (3) Changes in the scope, purpose, and rules of collecting, storing, and using personal information.
 (4) Other changes that may have a significant impact on the rights and interests of your personal information.

If this policy is updated, we will inform you through APP pop-up notifications. If you continue to use our products or services after the update, it means that you have fully read, understood and accepted the updated policy and are willing to be bound by the updated policy. You can find and read the full text of this Privacy Policy in [My]-[About Us]-[Privacy Policy].

V. Others

If you have any objection to our collection, storage and use of your personal information in the course of using our products or services, please follow the relevant provisions of this Policy or contact us through support@labelnize.com.